Who we are
CM Gardening Ltd is a grounds maintenance company registered in England and Wales (Company No. 15403152). Our registered address is 195–197 Whiteladies Road, Clifton, Bristol, BS8 2SB.
We can be contacted at enquiries@cmgardeningltd.co.uk or by telephone on 07424 947 996.
This policy explains how we collect, use and protect personal data when you use our website at cmgardeningltd.co.uk or contact us about our services.
What data we collect
We collect personal data in the following ways:
- Contact form submissions — when you submit an enquiry via our website, we collect your name, email address, phone number (if provided), organisation name (if provided) and the content of your message.
- Direct contact — when you email, call or message us directly, we retain the information you provide as part of that communication.
- Cookies and analytics — our website may use basic analytics to understand how visitors use the site. This data is aggregated and not personally identifiable.
We do not collect any special category data (such as health information) and we do not collect data from children.
How we use your data
We use the data you provide solely to:
- Respond to your enquiry and provide you with a quote or further information about our services
- Manage our contractual relationship with you if you become a client
- Comply with our legal and regulatory obligations
We do not use your data for marketing purposes without your explicit consent, and we do not sell or pass your data to third parties.
Legal basis for processing
We process your personal data on the following legal bases under UK GDPR:
- Legitimate interests — responding to enquiries and managing client relationships
- Contract — processing necessary to fulfil a contract with you or take steps prior to entering a contract
- Legal obligation — where processing is required to comply with a legal obligation
How long we keep your data
We retain enquiry data for up to 12 months from the date of last contact if no contract results from the enquiry. Where a contractual relationship exists, we retain relevant records for six years following the end of the contract, in line with HMRC requirements.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where we have no legal obligation to retain it)
- Object to or restrict processing of your data
- Data portability — receive your data in a structured, commonly used format
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at enquiries@cmgardeningltd.co.uk. We will respond within 30 days.
If you are not satisfied with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Data security
We take reasonable steps to protect your personal data from unauthorised access, loss or disclosure. Contact form submissions are handled via Netlify's secure form processing service. We do not store payment card data.
Third-party services
Our website is hosted by Netlify. Contact form submissions are processed and stored by Netlify in accordance with their own privacy policy, available at netlify.com/privacy.
We use Google Fonts to serve typography on this website. Google may collect limited data in connection with font delivery. See Google's privacy policy for details.
Links to other websites
Our website contains links to our sister company Rowan Shaw Estate Management (rowanshaw.co.uk) and to external services. We are not responsible for the privacy practices of other websites and encourage you to read their policies.
Changes to this policy
We may update this privacy policy from time to time. The current version will always be available on this page with the date it was last updated.
Contact us
If you have any questions about this privacy policy or how we handle your data, please contact:
CM Gardening Ltd
195–197 Whiteladies Road, Clifton, Bristol, BS8 2SB
enquiries@cmgardeningltd.co.uk
07424 947 996